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Why Best Practices

The “best ADR practices” promote quality, integrity, and the highest level of satisfaction with an ADR experience for both consumers and providers of ADR services.  The CDRC has established a reputation for principled advocacy that is not only good for everyone participating in ADR, but also – importantly – for the reliability and reputation of the ADR process itself.

The California Dispute Resolution Council has sponsored a number of statewide dialogue programs on such issues as mediator certification, court-referred mediation, arbitrator immunity, arbitration vacaur grounds, DRPA funding, lawyer obligations to clients regarding ADR, and provider disclosure obligations.


Examples of Best Practices

For example, the CDRC first published its Dispute Resolution Principles in 1995.  This is a seminal ADR document produced by many talented individuals who were pioneers in the field of Alternative Dispute Resolution.  The principles articulated in this work have governed CDRC’s advocacy before the California Legislature, state administrative agencies, and the courts, setting a benchmark for debate over the major issues facing the ADR community and consumers.

In addition, following the defeat of statewide mediator certification in 1996, CDRC developed a comprehensive set of standards to govern mediation practice. The intention was to produce a model for the ADR community as well as courts, counties, and mediation programs to adopt.  CDRC believed that the “model standards” approach was superior to legislation that would be difficult to enact and even more difficult to amend as the practice of mediation evolved. These Mediator Standards have been adopted by at least two programs, have served as a model for several more programs, and are under consideration for adoption in many more locations throughout the state.


View these documents

Dispute Resolution Principles

Mediator Standards


Send us your comments about these documents and suggestions regarding Best ADR Practice needs.